About the Role
Your Role / 你的⻆⾊:
As a member of our Service Crew, you will perform a variety of tasks that ensure our restaurant operates smoothly and our guests enjoy an outstanding dining experience.
作为我们服务⼈员的⼀员，您将执⾏各种任务，以确保我们的餐厅顺利运营并让我们的客⼈享受出⾊的⽤餐体验。
Key Responsibilities / 主要责任:
- Customer Reception: Greet customers upon arrival, guide them to their seats, and provide menus.
接待顾客： 欢迎顾客来到餐厅，引导他们入座，并为他们提供菜单。
- Order Taking and Recommendations: Introduce menu items, answer customer inquiries, and offer recommendations based on customer preferences and tastes.
点菜和建议： 向顾客介绍菜单中的不同菜品，解答顾客对菜品的疑问，并根据顾客的口味和偏好提供建议。
- Order Processing: Accurately take customer orders and promptly relay them to the kitchen.
订单处理： 接受顾客的订单，确保订单的准确性，并将订单及时传递给厨房。
- Food Delivery: Serve prepared dishes to customers’ tables, ensuring food quality and presentation.
食物传递： 将准备好的食物送至顾客桌边，并确保食物的质量和完整性。
- Sales and Upselling: Proactively recommend signature dishes, beverages, and additional services to increase sales and enhance customer satisfaction.
销售和推荐： 主动向顾客推荐特色菜品、酒水或其他额外服务，以提升销售额和顾客满意度。
- Daily Cleanliness: Maintain cleanliness and tidiness in dining areas, ensuring tables, utensils, and equipment are properly cleaned and organised.
日常清洁： 清理和整理顾客用餐区域，确保餐桌、餐具和用具的清洁和整洁。
Requirements
• Proficiency in English is mandatory (non-negotiable).
• Please note that the work environment is non-halal.
• 必须精通英语（不可协商）。
• 请注意，工作环境为非清真。
• Kemahiran berbahasa Inggeris adalah wajib (tidak boleh dirunding).
• Sila ambil maklum bahawa persekitaran kerja adalah tidak halal.
What We’re Looking For / 我们正在寻找的特质:
Customer Focus: Passion for providing excellent customer service and creating a welcoming atmosphere.
客户关注：热衷于提供卓越的客户服务，并营造一个友好的氛围。
Team Player: Ability to work well in a team, supporting colleagues and contributing to a positive work environment.
团队合作：能够在团队中良好地工作，支持同事并为积极的工作环境做出贡献。
Attention to Detail: Commitment to maintaining high standards of service and cleanliness.
注意细节：致力于保持高水准的服务和清洁标准。
Adaptability: Flexibility to perform various tasks and adapt to changing demands.
适应性：灵活执行各种任务，适应不断变化的需求。
Communication Skills: Strong interpersonal and communication skills to engage effectively with guests and team members.
沟通技巧：与客人和团队成员有效交流的强大人际交往和沟通能力。
Language Proficiency: Fluent in written and spoken English, ensuring clear communication with both team members and guests.
语言能力：具有流利的英语沟通能力，能够确保与团队成员和客户之间的口头和书面交流清晰、顺畅，从而促进高效的合作和优质的客户服务。
Fresh Graduate Potential: Fresh graduates with the heart and attitude of learning are preferred.
应届毕业生潜力：优先考虑具备强烈学习热情和积极态度的应届毕业生，展现出较大发展潜力和快速适应能力。
If you’re ready to bring your passion for Japanese cuisine and exceptional service to our team, apply today and become the driving force behind our new restaurant’s success!
如果您准备好将您对⽇本料理的热情和卓越的服务带⼊我们的团队，请⽴即申请并成为我们新餐厅成功的推动⼒！
Send your resume detailing your experience to let us know why you are the perfect fit for our team, and expected remuneration to recruit@shinmura-wagyu.com , or contact us my messaging or calling +60 197 104 901
请发送您的简历和预期薪酬至邮箱recruit@shinmura-wagyu.com，或您也可以通过电话 +60197104901 联系我们。
Join us and help create the ultimate dining experience!
我们迫不及待地期待收到您的简历或信息！
Options / 概括:
6 days work week: 11am – 11pm (including weekends)
每周⼯作 6 天：上午 11 点⾄晚上 11 点（包括周末）
Break from 4pm - 6pm (meals provided)
下午4点至6点休息（提供餐食）
Basic up to RM 3,000 - RM 3,500 (Full Time) / RM 11 - RM 13 per hour (Part Time)
基本费⽤⾼达 RM 3,000 - RM 3,500（全职）/ 每⼩时 RM 11 - RM 13（兼职）
About the Company
Are you passionate about delivering outstanding customer service and being part of a high-energy team? Join us as a Service Crew member at our new Japanese Wagyu robatayaki restaurant! We’re looking for enthusiastic individuals who excel in a fast-paced environment and are dedicated to creating exceptional dining experiences for our guests.
您是否热衷于提供卓越的客户服务并加入充满活力的团队？加入我们新开的烧烤餐厅，担任服务员！我们正在寻找热情、能在快节奏环境中成长并为顾客用餐体验贡献的人。